Shipping Policy
Thank you for choosing Rudradevaa for your rudraksha product needs. We strive to provide you with exceptional service and ensure that your orders reach you in a timely manner. Below is our shipping policy to guide you through the process:
Shipping Destinations:
We currently ship to addresses within the United States. For international shipping inquiries, please contact our customer service team at [contact.rudradevaa@gmail.com] for assistance.
Processing Time:
Orders are typically processed and shipped within 1-3 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods:
We offer standard shipping options for all orders. Expedited shipping may be available for an additional fee, which can be selected during the checkout process.
Shipping Charges:
Shipping charges are calculated based on the weight of your order and your shipping destination. Shipping costs will be displayed at the checkout before you confirm your order.
Tracking Information:
Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment and estimate the delivery date.
Delivery Time:
Delivery times vary depending on your location and the shipping method selected. Standard shipping within the India typically takes 3-7 business days for delivery.
Delays:
While we make every effort to ensure timely delivery, please note that unexpected delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions. We appreciate your patience and understanding in such situations.
Order Changes and Cancellations:
If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed and shipped, we may not be able to make changes or cancel it.
Damaged or Lost Shipments:
In the rare event that your order arrives damaged or is lost in transit, please contact us immediately so that we can assist you in resolving the issue. We may require photographic evidence of any damage for insurance purposes.
Returns and Exchanges:
Please refer to our Returns and Exchanges Policy for information on returning or exchanging items purchased from Rudradevaa.
Contact Us:
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team at [email address] or through the contact form on our website.
Thank you for shopping with Rudradevaa. We appreciate your support and hope you enjoy your rudraksha products!